Customer Reviews and Testimonials
We pride ourselves in taking care of our customers and we love hearing from you. Leave A Review about your experience with our staff and the service that we've provided. We also love to hear about your RVing adventures. Keeps those cards and letters coming, and read on to learn what other customers are saying.
our extended familyThanks Dave to you and your team, for making sure everything went so smoothly, We loved our experience with Hitch RV. Great people from the owners to the lot people. Great services and products and they make you feel like family. - Joe from Sicklerville, NJ
OUTSTANDING CUSTOMER SERVICE!!!Hi Dave, we wanted to say thanks for everything you did for us that made buying our first camper such a pleasure. We loved talking to you at the RV show in Oaks and we absolutely love our new Heritage Glen, Pete did a great job getting our RV settled in our campsite. Dave, thanks again for everything you did for us.
Mark and Jan Harris - Jan from Doylestown, PA
SERVICEWE WOULD LIKE TO THANK THE NEW SERVICE ADVISOR JIM ON HIS VERY FRIENDLY AND PROFESSIONAL WAY HE HANDELED OUR RECENT SERVICE WORK. HE CERTAINLY WILL BE A ASSET TO YOUR COMPANY AND ALSO THANK MELISSA AND NANCY IN THE BUSINESS OFFICE FOR THEIR HARD WORK AND DEDICATION. THANKS AGAIN LEROY AND PAT SMITH, LAUREL DE. - LEROY from Laurel, DE
Our new reward to usDave, Thanks so much for all your help in putting us into our new RV. We feel that you were very helpful, informative and great to work with. Just a reminder, please forward the picture you took of us in front of it yesterday. Otherwise, we will call the photo police :-)
Sonja & Dave
- Sonja from Pequannock Township, NJ
GREAT SALES AND SERVICE PERSONSPAT AND I TRADED OUR 2015 CHATEAU FOR A 2016 FOURWINDS AND TIM WATERS AND DAVE CONARD JUST TREATED US OUTSTANDING IN EVERY WAY. THE SERVICE DEPARTMENT ALSO WAS OUTSTANDING CAROL AND HER STAFF WERE ALSO OUTSTANDING. SO IF YOU WANT TO BUY A RV GO SEE HITCH RV IN MILFORD DE. LEROY AND PAT SMITH. LAUREL DE - LEROY from Laurel, DE
Our Joy among the thorns of lifeThanks You Dave so much for helping us find our "St.Rose" She is our joy among the thorns we must battle in life. Thank you for your honesty and kindness, we have enjoyed a few short trips locally with her but are hoping to hit the road in 2017 and go to Tennessee and beyond. We are so glad we stopped by Hitch RV and met you. Thanks again Sarah & James - Sarah from Harrington, DE
Customer Service at its bestMy family purchased a 37ft Super Lite Sunset Trail at the end of this season. I had never pulled a trailer before, so I asked the trailer be delivered as part of the deal. Hitch RV delivered from DE to Long Island NY. Unfortunately when the RV arrived, it was damaged in a few places. Now this was not Hitch RV's fault, it was clearly manufacturing defects. Any other customer would have rejected the shipment, but the delivery man Phil, offered to repair what he could. I can tell you, that Phil did an amazing job at repairing the bunks and wall panels ( he had to make several trips to Lowes to get the right tools)
Thanks to our Salesman Dave who was the most honest businessman I have ever met. He made sure all of our question and concerns were taken care of.
Special thanks to Kim in the Warranty department who took care of my complaints in regards to Crossroads manufacturing.
If you are going to buy an RV, Hitch is the only place to shop.
Cheers and Happy Holidays - Mark from Smithtown, NY
Our new get away!WE absolutely love our new PUMA trailer, it is so roomy inside and sooooo much storage space. Thanks Dave. for taking your time and caring so much about helping us pick out exactly what we wanted. We appreciate all your assistance and professionalism. We love the new camper. We am very thankful that we chose to purchase our camper from Hitch, everyone there has been great from the very beginning. - Sherri from Henderson, MD
TWICE THE FUNOur first camping experience. We came in looking for a pre owned trailer, but Dave guided us to find a new trailer with full warranty in our budget. We loved it so much the first few trips that we got a bigger truck and came back and traded for a bigger camper with a slide out that we ordered from the factory. We love our camper! Thank you so much Dave for taking so much time with us and helping us find the right one. You always treat us like family, we are so glad we met you that Saturday afternoon. - Lori from Birdsboro, PA
Love our fifth wheelWe loved our trailer from the first time we saw it, many thanks to Dave for showing it to us and letting us upgrade from our original choice. Dave is the most honest up front sales person we have ever dealt with in any purchase we have ever made bar none. Thanks for caring about our needs and making sure we were taken care of from start to finish. We send all of our friends to see you, but Pete is banned from coming in to see any toy haulers as we will probably go home with one, LOL Friends forever. - Peter from Pottstown, PA
OUR FIRST MOTOR HOMEThank you so much Dave, we can't thank you enough for your service and friendliness. You made our first RV buying experience PERFECT! We will probably call more than once with questions on our way back home, - Annette from Omaha, NE
Thank You!Thank you for finally getting my broken window replaced. It may have taken a while, but in the end it's done and that's what I call great customer service! I will -- like I have since purchasing my park model from Hitch RV -- recommend you to my friends looking to purchase one. - Melissa
Can't believe it our dream came true"We never thought that we would be able to get a brand new RV, thanks so much Dave for making it happen. You went above and beyond to get us approved and didn't give up on it . When we picked up our new camper everything was absolutely perfect and your service guy Nef gave us a great class." Thank you again Dave for making our dream come true, we are on cloud nine. We are telling everybody we see at the campground to come to you guys." - Matt from Georgetown, DE
The search is over, we found our first RVWe had been searching all over and online for two years for what we wanted or what we thought we did. We had no idea we were close to finding our first RV until Dave showed us the Sunset Trail 270BH. We fell in love with it right away, but were still torn between that and the bullet 272, until we walked back into the Sunset Trail then It was a no brainer. After seeing most everything else out there, we are so happy we came to Hitch RV and that Dave helped us finally have the perfect RV for us. - Beth from Bear, DE
We love our beautiful trailer!We love the fact that Dave Conard cared enough about us to make sure we have the correct weight trailer for our truck after the owner of another dealership had sold us one that was to heavy. He took the time to listen to us and found out what we truly wanted, and our camper travels so well, we are sending all of our friends to see you. - Colleen from Collegeville, PA
We Can't Thank You EnoughWE CAN'T THANK YOU ENOUGH! We wanted to thank you, Dave, and your Team at Hitch RV for making our grand daughter's summer, She loves the "Peanut Room" and we have told every one we know that if they are looking for an RV to go see you. We really love our Sunset Trail and every one at your dealership has been fantastic from the day we met you to the day we picked it up, We are so happy we came to see you and can't thank you enough for rescuing our summer.
"Nut's" Grand Mom and Pop Pop - Winston from Georgetown, DE
Allen And His Team Really Made The Day!ALLEN AND HIS TEAM REALLY MADE THE DAY! I want to thank you and your team for a great job. We took delivery of our Park Model yesterday and all went very well. John Black was very helpful and attentive getting us information and helping to find financing. Ed and Debbie were very prompt delivering permits and scheduling the delivery. I cannot say enough about Big Al! Allen, Paul, Herman and Jim worked their butts off in the heat yesterday to set the trailer. Allen and his team really made the day yesterday! Their actions showed they care and weren't just about dropping the trailer and blowing out of there. They were very helpful explaining the functions and use of the model. We look forward to many years of family fun, and we thank you for helping make that happen. ~ Regards, Mark - Mark from Lumberton, NJ
Wonderful Experience!WONDERFUL EXPERIENCE! We had a wonderful experience at Hitch RV! Bill Ennis was extremely knowledgeable about the Fifth Wheels we were looking at. He was not a high pressure salesperson, which is what we like most about him and Hitch RV. We didn't find exactly what we think we are looking for on our most recent visit, but we'll certainly be back in to check out the new stock as the 2017s roll in. We would not hesitate to recommend Bill Ennis or Hitch RV to our camping friends! ~ Greg and Laura - Greg
SUPERB SERVICE!SUPERB SERVICE! Huge selection and friendly service. I have purchased two trailers from Hitch RV and both times have received superb service, from finding a trailer for my budget through the entire purchasing process. I would recommend them to anyone searching for an RV. ~ Matt - Matt from Dover, DE
THANK YOU!THANK YOU! Just signed the paperwork on our new toy . . . Can't wait to play in our new happy place. Thanks to Dave Conard and Tim Waters at HItch RV for going above and beyond to make getting our new RV even possible. Can't thank you enough for a great experience. ~ Megan - Megan from Odessa , DE
A Flawless Experience!A FLAWLESS EXPERIENCE! We would like to send a special thanks to Dave Conard and Ron and Tim at Hitch RV for making the purchase of our new RV so easy! Making an unplanned purchase required switching all of our travel stuff for a family of four from our old RV to our new RV and you made it nearly flawless! Easiest purchase of a vehicle I've ever made and we absolutely love it! We highly recommend that you stop by and see Dave and his team! Go Irish and take good care of our old machine "St Rose"! — Margaret and Joe Barry - JOSEPH from SAYRE, PA