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Customer Reviews and Testimonials

We pride ourselves in taking care of our customers and we love hearing from you. Leave A Review about your experience with our staff and the service that we've provided. We also love to hear about your RVing adventures. Keeps those cards and letters coming, and read on to learn what other customers are saying. Or, if you want any information about who we are and how we can help get you into the camper of your dreams, you can contact us


Great service

Dan the sales rep is very personable and knowledgeable.. he was willing to help even when we came back to pick up our camper after purchase and brought our friends with us who were looking for a new camper .. Parker was very knowledgeable on the workings of the camper on our walk through at pick up and very kind to fix things the cleaning crew missed
Mike was professional and kind and explained the financial end with ease and no confusion.
- George from Beverly, NJ

Great experience!

Hi Dave.
I wanted to tell you what a great experience it has been doing business with you and the others at Hitch. Barry and I expected the purchasing process to be a painful one like buying a car, it was not! Instead, it was quick, easy and enjoyable.
The delivery team was awesome! They took a lot of time giving us tips, explaining and showing us things about the Puma. We really needed it too, being first timers.
Thanks again to you and the rest of the team.
Jeanne and Barry
- Jeanne from Norristown, PA

New trailer

The people there are great. Thanks for great experience and thank you for storing it till the spring. - Joseph from Hammonton, NJ

Thank you so much!!

The experience of making a deal and getting the RV we wanted!! Our salesperson this year was Patrick and last year was Lonnie. They were great!! They were no pressure and very helpful!! I said I was going to look around and see if I could get a better deal with what I wanted. I went 3 days thru the Hershey show and was told no by everyone else. I went back to them and they made the deal I needed. They were great to work with. I can honestly say I would go back to these great people if I needed another RV! I know They would be the first I call to see if they can help me out! I am in PA and will gladly drive to them. Even the service people are very helpful! They will answer any questions you may have. - Ronal from Carlisle, PA
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Thank you, thank you!

We met Dave Conard at the Hershey show. Dave was extremely knowledgeable and patient. We are new to travel trailers and he took his time with us - even though he was slammed busy - to be sure we got the model that met our needs. He also provided feedback and suggestions in order for us to make this important decision. Equally important, the numbers he told us are the numbers we ended up with - no hidden fees! Service department was prompt to call us to set up our orientation too. Thanks so much for your attention, honesty and hard work, Dave - can't wait to pick up our home away from home! - Mike from Newton, NJ

Great people

We love our trailer and people are great - J. from Runnemede, NJ

Thank you

I did enjoy the searching for a used trailer with Patrick, I made this an enjoyable event. Also Patrick did everything he could to help us lock in good financing for the trailer.
I couldn't ask for a better service department team (boots on the ground techs) getting to work on the problem right off the bat. With in 10 min after demo there was a young gentleman working on the trailer. Thank you again.
- Ryan from NJ

Great Experience with Everyone involved at the Milford location

They were friendly, courteous, helpful and accommodating! They were very thorough with making sure everything in the RV worked. We were visiting the area on vacation, stopped there on a Saturday late afternoon we thought we found the perfect camper. Went back on Sunday for a second look to verify our decision. We were leaving the area that Thursday. Dave the Sales Manager said we will make it happen and they did. - Karen from Mountain Top, PA

Thank You, our grandchildren love the loft

It was a great experience working with Dan Hayden and Mike Gilbert. We love our new Retreat Destination Trailer and the Grandchildren love the loft. Phil also did a great job delivering and setting up our home away from home here in Sandwich Massachusetts. - Arthur from Middleborough, MA
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A NEW CHAPTER BEGINS

Dave , Thank you very much for helping us with the camper. You made sure we were taken care of from start to finish no matter how many questions we asked. Jim and Neph were great in service and took all the time we needed on pick up day. We are beyond excited to start a new journey. Thanks again:)

Thank You,
Nicole Schantz
- Joshua from MD
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Making New Forever Friends !!!!!!!!

We had just came from another RV Dealership that was an extremely disappointing experience not knowing exactly what we were in for only meeting Dave Conard via email or text. Once we got there being greeting by Dave and finally putting a face to an email welcoming us to Hitch RV... So Dave introduced us to Jim and Neff (Service and Parts Manager) who went above and beyond to make our experience a extremely memorable one. We were there from 9AM to 3PM which was a very long day. But that didn't matter to us we enjoyed making friends it was also memorial day weekend. If anyone is in the market for an RV these are the guys to come too. - Lisa from Pasadena, MD
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Easiest purchase ever

Thank you Dave and your team at Hitch RV in Milford for making this the easiest purchase we have ever made.
We saw it, then called you and were so fast to get back to us and we were able to get everything else together either by phone or email and as busy as our schedules are , we really appreciate that. Everything was ready at pick up and your service guy was great in going over our entire trailer with us even though we have had one before. Thank you Hitch RV.
- Melissa from Millington, MD

Home is where you park it!

After several years of renting and borrowing campers we decided this was our year! We started the process in October with another dealer and basically was told we were being "too picky" After several months of back and forth we decided to search elsewhere ready to put our camper to the side until next year. After calling and emailing with Dave at Hitch RV I knew we would finally own our camper! Dave was awesome and so honest. He listened to every need and want we had and put us exactly where we wanted to be. Just when I didn't think it could get any better, we came to pick up our camper and low and behold, we met Neph! From every inch, to every drawer/cabinet, and everything in between he thoroughly explained and demonstrated everything! He has been a life saver since with assisting us in after the sale questions about maintenance and such. I never thought making a payment for a camper would bring so much joy, but I know that for now and many many years to come, we will continue to make memories! Ones that my kids will cherish for a lifetime. From my family (and as you can see, a very happy family) to yours at Hitch RV, we thank you! - Jennifer from Sharptown, MD

our extended family

Thanks Dave to you and your team, for making sure everything went so smoothly, We loved our experience with Hitch RV. Great people from the owners to the lot people. Great services and products and they make you feel like family. - Joe from Sicklerville, NJ
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OUTSTANDING CUSTOMER SERVICE!!!

Hi Dave, we wanted to say thanks for everything you did for us that made buying our first camper such a pleasure. We loved talking to you at the RV show in Oaks and we absolutely love our new Heritage Glen, Pete did a great job getting our RV settled in our campsite. Dave, thanks again for everything you did for us.

Mark and Jan Harris
- Jan from Doylestown, PA

SERVICE

WE WOULD LIKE TO THANK THE NEW SERVICE ADVISOR JIM ON HIS VERY FRIENDLY AND PROFESSIONAL WAY HE HANDELED OUR RECENT SERVICE WORK. HE CERTAINLY WILL BE A ASSET TO YOUR COMPANY AND ALSO THANK MELISSA AND NANCY IN THE BUSINESS OFFICE FOR THEIR HARD WORK AND DEDICATION. THANKS AGAIN LEROY AND PAT SMITH, LAUREL DE. - LEROY from Laurel, DE

Made it happen

Honesty and product knowledge of the salesman, Dan Hayden, was THE biggest factor in coming down 2 hours from our house. We met at the AC rv expo and from the first word everything was on point.

We came liking the Keystone Bullet 272 bhs, and left with the Coachmen Freedom Express 275bhs. No hassle, no gimmicks and Hitch Rv beat every other dealers price and trade in offers including 3 Camping World locations in 3 states.

We work hard for our money and really value a family business that takes our needs seriously and works harder to earn our trust.

From the moment we arrived we were impressed, met by the salesman at the parking area, and immediately went to work putting the deal together. The entire shop team came together to get us rolling down the road in record time. Something very few rv businesses can pull off.

We loved our little trailer but it was time for an upgrade in size and luxury glamping. The new travel trailer has many features and gadgets that will keep us happy for years.

Hopefully sooner than later we want to return and have another truly wonderful and painless experience. To the whole dealership team a heartfelt thank you from the Martinez Family.
- David from North Arlington, NJ
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Our new reward to us

Dave, Thanks so much for all your help in putting us into our new RV. We feel that you were very helpful, informative and great to work with. Just a reminder, please forward the picture you took of us in front of it yesterday. Otherwise, we will call the photo police :-)

Best regards,
Sonja & Dave
- Sonja from Pequannock Township, NJ

GREAT SALES AND SERVICE PERSONS

PAT AND I TRADED OUR 2015 CHATEAU FOR A 2016 FOURWINDS AND TIM WATERS AND DAVE CONARD JUST TREATED US OUTSTANDING IN EVERY WAY. THE SERVICE DEPARTMENT ALSO WAS OUTSTANDING CAROL AND HER STAFF WERE ALSO OUTSTANDING. SO IF YOU WANT TO BUY A RV GO SEE HITCH RV IN MILFORD DE. LEROY AND PAT SMITH. LAUREL DE - LEROY from Laurel, DE

Our Joy among the thorns of life

Thanks You Dave so much for helping us find our "St.Rose" She is our joy among the thorns we must battle in life. Thank you for your honesty and kindness, we have enjoyed a few short trips locally with her but are hoping to hit the road in 2017 and go to Tennessee and beyond. We are so glad we stopped by Hitch RV and met you. Thanks again Sarah & James - Sarah from Harrington, DE

Customer Service at its best

My family purchased a 37ft Super Lite Sunset Trail at the end of this season. I had never pulled a trailer before, so I asked the trailer be delivered as part of the deal. Hitch RV delivered from DE to Long Island NY. Unfortunately when the RV arrived, it was damaged in a few places. Now this was not Hitch RV's fault, it was clearly manufacturing defects. Any other customer would have rejected the shipment, but the delivery man Phil, offered to repair what he could. I can tell you, that Phil did an amazing job at repairing the bunks and wall panels ( he had to make several trips to Lowes to get the right tools)

Thanks to our Salesman Dave who was the most honest businessman I have ever met. He made sure all of our question and concerns were taken care of.

Special thanks to Kim in the Warranty department who took care of my complaints in regards to Crossroads manufacturing.

If you are going to buy an RV, Hitch is the only place to shop.

Cheers and Happy Holidays
- Mark from Smithtown, NY
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Our new get away!

WE absolutely love our new PUMA trailer, it is so roomy inside and sooooo much storage space. Thanks Dave. for taking your time and caring so much about helping us pick out exactly what we wanted. We appreciate all your assistance and professionalism. We love the new camper. We am very thankful that we chose to purchase our camper from Hitch, everyone there has been great from the very beginning. - Sherri from Henderson, MD
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TWICE THE FUN

Our first camping experience. We came in looking for a pre owned trailer, but Dave guided us to find a new trailer with full warranty in our budget. We loved it so much the first few trips that we got a bigger truck and came back and traded for a bigger camper with a slide out that we ordered from the factory. We love our camper! Thank you so much Dave for taking so much time with us and helping us find the right one. You always treat us like family, we are so glad we met you that Saturday afternoon. - Lori from Birdsboro, PA
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Love our fifth wheel

We loved our trailer from the first time we saw it, many thanks to Dave for showing it to us and letting us upgrade from our original choice. Dave is the most honest up front sales person we have ever dealt with in any purchase we have ever made bar none. Thanks for caring about our needs and making sure we were taken care of from start to finish. We send all of our friends to see you, but Pete is banned from coming in to see any toy haulers as we will probably go home with one, LOL Friends forever. - Peter from Pottstown, PA
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OUR FIRST MOTOR HOME

Thank you so much Dave, we can't thank you enough for your service and friendliness. You made our first RV buying experience PERFECT! We will probably call more than once with questions on our way back home, - Annette from Omaha, NE

Thank You!

Thank you for finally getting my broken window replaced. It may have taken a while, but in the end it's done and that's what I call great customer service! I will -- like I have since purchasing my park model from Hitch RV -- recommend you to my friends looking to purchase one. - Melissa

The search is over, we found our first RV

We had been searching all over and online for two years for what we wanted or what we thought we did. We had no idea we were close to finding our first RV until Dave showed us the Sunset Trail 270BH. We fell in love with it right away, but were still torn between that and the bullet 272, until we walked back into the Sunset Trail then It was a no brainer. After seeing most everything else out there, we are so happy we came to Hitch RV and that Dave helped us finally have the perfect RV for us. - Beth from Bear, DE

We love our beautiful trailer!

We love the fact that Dave Conard cared enough about us to make sure we have the correct weight trailer for our truck after the owner of another dealership had sold us one that was to heavy. He took the time to listen to us and found out what we truly wanted, and our camper travels so well, we are sending all of our friends to see you. - Colleen from Collegeville, PA
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We Can't Thank You Enough

WE CAN'T THANK YOU ENOUGH! We wanted to thank you, Dave, and your Team at Hitch RV for making our grand daughter's summer, She loves the "Peanut Room" and we have told every one we know that if they are looking for an RV to go see you. We really love our Sunset Trail and every one at your dealership has been fantastic from the day we met you to the day we picked it up, We are so happy we came to see you and can't thank you enough for rescuing our summer.

"Nut's" Grand Mom and Pop Pop
- Winston from Georgetown, DE

Allen And His Team Really Made The Day!

ALLEN AND HIS TEAM REALLY MADE THE DAY! I want to thank you and your team for a great job. We took delivery of our Park Model yesterday and all went very well. John Black was very helpful and attentive getting us information and helping to find financing. Ed and Debbie were very prompt delivering permits and scheduling the delivery. I cannot say enough about Big Al! Allen, Paul, Herman and Jim worked their butts off in the heat yesterday to set the trailer. Allen and his team really made the day yesterday! Their actions showed they care and weren't just about dropping the trailer and blowing out of there. They were very helpful explaining the functions and use of the model. We look forward to many years of family fun, and we thank you for helping make that happen. ~ Regards, Mark - Mark from Lumberton, NJ

Wonderful Experience!

WONDERFUL EXPERIENCE! We had a wonderful experience at Hitch RV! Bill Ennis was extremely knowledgeable about the Fifth Wheels we were looking at. He was not a high pressure salesperson, which is what we like most about him and Hitch RV. We didn't find exactly what we think we are looking for on our most recent visit, but we'll certainly be back in to check out the new stock as the 2017s roll in. We would not hesitate to recommend Bill Ennis or Hitch RV to our camping friends! ~ Greg and Laura - Greg

SUPERB SERVICE!

SUPERB SERVICE! Huge selection and friendly service. I have purchased two trailers from Hitch RV and both times have received superb service, from finding a trailer for my budget through the entire purchasing process. I would recommend them to anyone searching for an RV. ~ Matt - Matt from Dover, DE
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THANK YOU!

THANK YOU! Just signed the paperwork on our new toy . . . Can't wait to play in our new happy place. Thanks to Dave Conard and Tim Waters at HItch RV for going above and beyond to make getting our new RV even possible. Can't thank you enough for a great experience. ~ Megan - Megan from Odessa , DE
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A Flawless Experience!

A FLAWLESS EXPERIENCE! We would like to send a special thanks to Dave Conard and Ron and Tim at Hitch RV for making the purchase of our new RV so easy! Making an unplanned purchase required switching all of our travel stuff for a family of four from our old RV to our new RV and you made it nearly flawless! Easiest purchase of a vehicle I've ever made and we absolutely love it! We highly recommend that you stop by and see Dave and his team! Go Irish and take good care of our old machine "St Rose"! — Margaret and Joe Barry - JOSEPH from SAYRE, PA